Description

The Set Up Package provided by Penderels Trust is suitable if you are new to direct payments and to give you peace of mind that you have everything in place to make the most of your direct payment. Set Up support can be by home or office visit, telephone, email or post whichever is most appropriate.

The Set Up Package has been split into three levels based on the number of support hours likely to be needed.

This is the Low Level Package which is suitable if you are using an agency for your care.

The Set Up Package will end when the direct payment package is up and running i.e. the agency is providing your care and all the paperwork is in place.  There is no fixed time frame for the Set Up Package but it is typically about three months.  

This package is for up to 5 hours of support which our experience tells us is enough to set up a direct payment package using a care agency. If additional hours of support are needed if the Set Up is longer or more complex than anticipated, additional hours can be purchased.

If you are a registered user of this website you can ask us any question, including questions about meeting your specific needs, by clicking on the ‘Request More Information’ tab above.