Description

Our aim is for all staff at Reachout Healthcare Manchester Nursing Agency to understand that all people – colleagues, and client should be treated with respect. Disruptive or offensive language or behaviour will not be tolerated and will always be challenged.
Equal opportunities will be achieved by:
• Ensuring their cultural and religious needs are met in line with the National Minimum Standards
• Recruiting ethnic minority staff to overcome cultural, religious and linguistic barriers.
• Providing on going diversity training to staff to promote and maintain multi-culturalism.
The nature of the services provided
The agency employs care workers and provides a comprehensive range of domiciliary care services directly to the client.
Care may be provided in the following areas:
• Practical help, and domestic tasks;
• Personal care;
• Specialist care.



People for whom care is provided:
• Care will be provided to those individuals, in need, who approach the agency directly, or are referred to us.
• Care will be provided on the clear understanding that the needs of everyone have been carefully assessed.
• Those needs fall into the general classifications of care for which the agency has been registered; and
• The workforce of the agency has the competence and experience to handle those individual cases calling for specialist help and support (either immediately, or following specific training).
Our client base covers:
• Adults with physical disabilities;
• Frail elderly people;
• Elderly mentally infirm people;
• People with long term medical conditions
• People in need of rehabilitation or support following hospital discharge;
• People with sensory loss;
• People with terminal illness;
• People with learning disabilities;
• People with mental health problems